**Location**:Mexico City
**Salary**:Competitive
Job summary
Based in our vibrant office in the heart of Mexico City, you will produce and maintain internal and external user documentation including user guides, installation manuals and release notes, marketing materials, website, and intranet content, whilst working alongside KAL team members in our international offices.
Skills and experience required
- Degree in a relevant discipline combined with strong writing skills
- Bilingual Spanish (mother tongue)/English to a high standard
- One year+ writing experience preferably in a development environment or graduate with evidence of writing experience e.g. thesis
- Ability to explain complex concepts in clear and concise English
- MS Office expertise: knowledge of SharePoint, Visio, Visual Studio, Adobe Illustrator, Premier Elements, etc. would be an advantage.
- Demonstrable web skills including HTML, CSS and CMS development (e.g. Joomla).
- Familiarity with audio, image and video capture and editing especially Premier Pro




- Demonstrable evidence of running social media accounts e.g. Twitter/LinkedIn/YouTube channel
- Excellent communication and organisational skills, with the ability to gather technical information from developers, existing documents and from using the product.
- Must currently have the legal right to work in the KAL office for which you are applying
Core responsibilities
- Editing and proofreading user guides, training material, online content, and release notes.
- Writing new content under supervision for addition to the user guides etc.
- Production of marketing materials including product videos, graphic editing.
- Content development and maintenance of the company website and intranet.
- Identifying and implementing potential improvements to texts in response to feedback.
- Liaising with other technical authors to maintain house style and methodology.
- Developing support and training materials including videos.

📌 Graduate Technical Author, Bilingual - Spanish/english (Ciudad de México)
🏢 KAL ATM Software
📍 Ciudad de México