**Goals**:
Investigate quality issues and initiate and oversee the implementation of corrective and preventive actions.
Ensure that employees receive IPC training, J-STD training, and any other customer-required training as needed to meet quality requirements.
**Responsibilities**:
- Manage the technical processes of RMA and NCMR.
- Review RMAs and NCMRs to determine root causes as needed.
- Collaborate with production to correct processes/materials and prevent recurrence.
- Provide written 8D reports to customers with RMA findings.
- Offer technical guidance on necessary actions and complex rework procedures beyond simple “remove and replace” activities.
- Work with rework personnel and the Technical Department to develop instructions as needed.
- Review Aegis instructions for compliance with quality procedures and customer requirements.
- Track Corrective Action Requests (CARs)
- Follow up on Supplier Corrective Action Requests (SCARs) with vendors.
- Perform data analysis, problem-solving, and closure of system issues.
- Conduct data analysis and reporting to customers.
- Provide UL/CSA training as required.




- Coordinate with relevant departments to evaluate potential production processes.
- Verify router flow for new products.
- Develop a plan for product transfer review when moving production from one facility to another.
- Prepare and conduct FAI, feedback, and PPAP processes.
- Perform other duties as assigned.
- IPC-A-610 CIT: Certified IPC Trainer (CIS Training in Quality and Production)
- J-STD-001 CIT: Certified IPC Trainer (CIS Training in Quality, Testing, Production, and Support)
- Conduct supplier audits to verify compliance with procurement requirements.
**Requirements**:
- Thorough knowledge of all aspects of production for precision electronic, mechanical, and electromechanical assemblies and subassemblies.
- Knowledge of electronic assembly and workmanship standards according to IPC-A-610 and J-STD-001.
- Familiarity with Quality Management Systems and ISO 9001:2000 standards.
- English proficiency at level 3: capable of effectively communicating with the U.S.based quality team.

📌 Product Quality Engineer (Ciudad Juárez)
🏢 North American Production Sharing
📍 Ciudad Juárez