We are looking for an experienced **Lead Business Analyst**with a solid background in the insurance sector to drive key digital transformation initiatives.
In this role, you will work closely with internal and external teams to modernize and enhance customer-facing insurance portals. You will play a pivotal role in aligning business objectives with technical solutions, providing strategic support to leadership, and ensuring the successful execution of the product roadmap.
**Responsibilities**
- Serve as a Product Owner proxy, collaborating with offshore development teams to clarify scope, priorities, and user requirements
- Work directly with senior stakeholders, including Directors and above, to capture, refine, and prioritize business objectives and features
- Define and refine business requirements, translating them into detailed technical specifications for digital insurance portals and related systems
- Partner with cross-functional teams to manage the backlog, plan sprints, and groom requirements
- Identify and address delivery challenges, escalating risks when necessary and coordinating with business and technology leads to resolve blockers
- Shape and guide the product vision and high-level requirements, ensuring alignment with business goals and delivery plans, while supporting the creation of documentation such as user stories, acceptance criteria, and business rules
- Ensure traceability between business needs and delivered features, validating that outcomes align with expectations
- Facilitate collaboration across multiple teams and vendors, ensuring consistency and clarity in deliverables
**Requirements**:




- A Bachelor’s or Master’s degree in Computer Science, Business, or a related field
- A minimum of 5 years of experience as a Business Analyst or Lead Analyst in digital transformation or customer portal initiatives
- At least 1 year of experience in a leadership or team management role
- Direct and recent experience in the insurance industry, such as Property & Casualty, Life, Health, or Specialty lines
- Strong familiarity with Agile methodologies, including a deep understanding of Product Owner responsibilities and best practices in the Software Development Lifecycle
- Proven experience working with offshore development teams, ensuring alignment across time zones and delivery teams
- Exceptional communication skills with a demonstrated ability to engage and influence senior stakeholders, including Directors and executives
- Strong facilitation skills, with the ability to lead workshops, strategic planning sessions, and cross-functional alignment meetings
- Fluency in English, both written and spoken, at a C1 level or higher
**We offer**
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more




- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Monthly non-taxable amount for the electricity and internet bills
EPAM is a leading general provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

📌 Lead Business Analyst (México)
🏢 Epam Systems
📍 México