We are hiring a **Customer Experience Leader** to oversee front-of-house operations and ensure that every guest enjoys an outstanding dining experience. This role combines leadership, service excellence, and operational support to maintain the brand’s high customer service standards.
**Key Responsibilities**
- Supervise front-of-house staff and daily customer interactions.
- Ensure a welcoming and efficient service environment.
- Resolve customer inquiries and complaints with professionalism.
- Support training programs to improve service quality.
- Monitor performance metrics and customer feedback to identify improvement opportunities.
**Qualifications**
- 2+ years of experience in hospitality or restaurant service leadership.
- Strong interpersonal and problem-solving skills.
- Ability to lead by example and inspire a positive team culture.
- Excellent communication and organizational abilities.
**What We Offer**
- Competitive compensation and performance incentives.
- Career development opportunities.
- A dynamic and customer-focused workplace.
Tipo de puesto: Tiempo completo
Sueldo: $10,011.08 - $22,738.23 al mes
Ventajas:
- Seguro de vida
- Uniformes gratuitos
- Vales de despensa
Lugar de trabajo: Empleo presencial