**_Puebla_**_, _**_Mexico_**_ _**
**The Project Manager is responsible for managing multiple small and medium customer-facing engagements from receiving the signed SOW to completion of services across all of the Converge practice groups.
**General Accountabilities**
- Prerequisite and product tracking
- Review SOW and complete initial planning activities
- Work with resource managers to assign project resources
- Conduct internal and external project kick-off calls w/slide deck
- Conduct internal and external weekly status meetings
- Create and maintain the weekly status report template for each project
- Track task completion %, budget, scope changes, schedule, issues, risks
- Create and maintain the project plan - Ensure milestone billing notifications are sent to the accounting
- Approve project timesheets and invoices
- Consistently complete weekly updates of PSA tool project status, status notes, start/end dates
- Update and maintain project technical resource schedules/bookings in the PSA tool
- Attend weekly project review meetings to discuss/provide updates to management on projects in progress
- Conduct project close-out meeting and lessons learned meeting
- Submit customer surveys
- PSA administrative closeout
- Consistently achieve project management utilization targets
**Job Qualifications**
**Education**:
- Bachelor's Degree (preferred)
- ITSM foundation training is required.
**Experience**:




- 3-5 years of experience managing small to medium projects
- Basic Technical Knowledge in the Areas of IT Infrastructure, Network / Security, and Next Generation Data Center
- Experience with multi-site deployment (staging, remote hands, structure cabling) projects
- Experience with Agile Methodology on Software Development Projects (preferred)
- OpenAir, Smartsheet, and Jira Experience (preferred)
**Professional Skills**
- Strong Verbal and Written Communication with Technical and Non-technical Individuals
- Excellent Attention to Detail
- Exceptional Administrative, Organizational, and Time Management/Prioritization Skills
- Strong Issue and Problem-Solving Skills
- Customer Service Mindset (Internal and External)
**Preferred Certifications**
- Agile Certification
- CSM Certification
- PMP Certification
- ITIL Certification
**PTOs**:
Vacation, and Appreciation Days
**Save on commute**:
Paid office parking
**Discount Programs**:
Medical related discounts
**Prime location**:
In the heart of Puebla, with views of Popocatepetl volcano, restaurants, and amenities close by.
**Sponsored Events**:
Team social events, Holiday dinner
**Sport Activity**:
Join your colleagues in various sports activities in the area
**Eat & Drink**:
Enjoy a kitchen stocked with drinks, coffee, and snacks.

📌 Project Manager (Pm) (Heroica Puebla de Zaragoza)
🏢 Exactlyit
📍 Heroica Puebla de Zaragoza