**TITANICOM** is a general IT hardware system integration company headquartered in Hong Kong. We operate five technical service centres in Hong Kong, Singapore, Germany, South Africa, and the United States, delivering 24/7 comprehensive IT solutions across more than 50 countries and regions worldwide.
We provide:
1. International project opportunities: Participate in global technology initiatives, collaborate with multinational teams, and broaden your international perspective;
2. Cutting-edge technical environment: Engage with industry-leading technology platforms and tools, continuously enhancing your professional expertise;
3. Clear career progression pathways: The company prioritises internal talent development, offering dual career tracks in both technical and managerial roles;
4. Competitive remuneration: We provide market-leading local salaries and comprehensive benefits packages.
Job Responsibilities:
1.Administrative Support
- Assist engineers with scheduling, ticketing, correspondence, and documentation.
- Manage and organize files, records, and other essential documents while ensuring accuracy and confidentiality.
- Coordinate meetings, appointments,



and travel arrangements for engineers.
2. Work Order & Inventory Management
- Monitor and manage the ticket system, including assignment, scheduling, updates, spare part returns, and ticket closures.
- Ensure on-site engineers submit service information and checklists in compliance with company guidelines
- Maintain spare parts inventory, tracking usage and returns as needed.
3. Data & Reporting Assistance
- Perform data entry, generate reports, and conduct basic data analysis.
- Assist in preparing technical documents, presentations, and performance reports.
- Support the project/service manager in compiling reports and presentations.
4. Cross-Department Coordination
- Facilitate communication and coordination between engineers, warehouse, and logistic teams to ensure smooth operations
5. General Support & Ad Hoc Tasks
- Provide assistance with any additional tasks as required by the department or company
6.Responsibilities for this role may vary based on the needs of the department or company
Pay: $40,000.00 - $50,000.00 per month

📌 Dispatch Admin (International Projects + Cutting-edge Technology) (Ciudad de México)
🏢 Tellusicom
📍 Ciudad de México