**Company Description**:
- Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?**
J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.
The firm provides a comprehensive suite of services, products, and data that enables clients to navigate complex, contentious, and often catastrophic situations.
The **Senior HR Solutions Analyst**is a key individual contributor on the HR Technology team, responsible for translating business and HR operational needs into scalable, compliant, and sustainable technology and process solutions. This role partners closely with HR stakeholders, IT, and vendors to support and optimize HR systems while ensuring data integrity, consistent processes, and reliable outcomes. The Senior HR Solutions Analyst is expected to manage work with a strong sense of ownership and urgency, including initiating work promptly, meeting deadlines with appropriate lead time for review, and escalating risks early when timelines or quality may be impacted.
**Responsibilities**:
- Own and manage HR Technology intake and case requests through triage, prioritization, analysis, and resolution
- Translate business and operational needs into scalable, compliant HR system, data, and process solutions for HR leadership review
- Analyze issues end-to-end, with attention to root causes and downstream impacts when developing solutions




- Generate and validate recurring and ad hoc reporting to support HR metrics, compliance, and business insights
- Support dashboards and executive-ready materials by ensuring data accuracy, consistency, and clear documentation
- Proactively manage work and timelines, escalating risks early and proposing mitigation plans when delivery is at risk
- Partner with IT and vendors on system enhancements, upgrades, integrations, and troubleshooting
- Proactively audit HR data and support internal and external audits through documentation, data extracts, and evidence
- Develop standards, documentation, and guidance to improve system usage, data quality, and end-to-end HR process efficiency
- Contribute HR technology expertise to cross‑functional and global HR initiatives
**Qualifications**:
- Required Qualifications**
- Fluent in written and spoken English
- Degree in Human Resources, Business Administration, or related field preferred
- 4+ years of experience in HR operations, systems, or analytics roles
- Highly proficient in Microsoft Suite including Excel, PowerPoint and Word
- Experience with standard HR systems including HRIS (BambooHR or similar), Payroll, Learning Management, and Performance/Compensation Management
- Demonstrated experience supporting and administering HR systems in a complex or multi-entity environment
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities and work independently in a remote environment




- High level of integrity, confidentiality, and professionalism in managing sensitive HR information
- Experience supporting global teams or working in a multinational environment preferred
- Familiarity with HR system governance, change management, and audit readiness
- Experience operating in a shared services or case‑based support model preferred
- Experience with a data visualization system (PowerBI, Tableau) preferred
**How We Work**
The HR Technology team is solutions-focused and outcomes-driven. We value clear problem definition, thoughtful prioritization, and strong ownership. Team members are expected to ask good questions early, communicate directly and respectfully, and follow work through to completion—balancing speed with accuracy and long-term sustainability.
**Physical and Mental Job Qualifications**
- Must be comfortable to work in a remote environment
- Must be able to sit for long periods of time
- Must be flexible to work outside of the 8:30am - 5:30pm business hours if needed
**Additional Information**:
- Some of the Benefits We Have Include**
J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.
- Our adaptable work environment allows employees to work remotely, when needed
- Flexible Time Off policy
- Medical, Dental, and Vision Insurance
Any offered salary range is based on a wide array of factors including but not limited to skillset, experience, training, location, scope of role, management responsibility, etc.
**Other Duties**
Please note this job description is not designed to cover or contain a comprehensive listing of activities,

📌 Senior HR Solutions Analyst (Ciudad de México)
🏢 J.S. Held
📍 Ciudad de México