**Req ID**:
We are currently seeking a Agilist Advisor to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).
Senior Scrum Master - Delivery Management
Position Title
Senior Scrum Master - Delivery Management
Location
Hybrid Guadalajara
Employment Type
Full-Time
Experience Level
Senior Level (8+ Years)
Overview
We are seeking an experienced Senior Scrum Master with strong Delivery Management capabilities to lead complex Agile programs and drive successful execution across cross-functional teams. This role requires a servant leader who not only facilitates Agile ceremonies but also actively manages delivery execution, stakeholder alignment, risks, dependencies, financial awareness, and continuous improvement initiatives.
Key Responsibilities
Agile Leadership Scrum Facilitation
- Lead and facilitate all Scrum ceremonies including:
- Sprint Planning
- Daily Stand-Ups
- Sprint Reviews
- Sprint Retrospectives
- Backlog Refinement Sessions
- Coach teams on Agile principles, Scrum framework, and delivery best practices.
- Drive Agile maturity and continuous improvement initiatives across teams.
- Remove blockers and impediments impacting team productivity and delivery timelines.
- Promote a culture of accountability, collaboration, transparency, and ownership.
Delivery Management
- Manage end-to-end delivery execution for multiple Agile teams or workstreams.
- Ensure timely delivery of features, enhancements, and releases aligned with business objectives.
- Track sprint progress, velocity, capacity, burn-down metrics, and delivery KPIs.
- Coordinate cross-functional dependencies between engineering, QA, product, architecture, infrastructure, and business teams.




- Proactively identify delivery risks and implement mitigation strategies.
- Manage release planning, roadmap alignment, and sprint forecasting.
- Support production readiness and deployment coordination activities.
- Drive predictable and high-quality delivery outcomes in fast-paced environments.
Stakeholder Communication Management
- Act as the primary liaison between technical teams and business stakeholders.
- Provide executive-level status reporting, delivery dashboards, and progress updates.
- Facilitate decision-making discussions and escalation management.
- Collaborate with Product Owners to ensure backlog prioritization aligns with business goals.
- Ensure alignment between project scope, timelines, resources, and delivery expectations.
Project Operational Oversight
- Monitor team performance, delivery health, and operational metrics.
- Support resource planning and capacity management activities.
- Ensure Agile governance standards and compliance requirements are followed.
- Assist with financial tracking, forecasting, and delivery reporting when required.
- Contribute to process optimization and organizational transformation initiatives.
Required Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or related field.




- 8+ years of experience in Agile project delivery, Scrum Master, or Delivery Management roles.
- Strong experience managing enterprise-scale Agile delivery programs.
- Deep understanding of Scrum, Kanban, SAFe, and Agile methodologies.
- Proven experience managing cross-functional distributed teams.
- Strong knowledge of software development lifecycle (SDLC).
- Experience managing delivery risks, dependencies, and stakeholder expectations.
- Hands-on experience with Agile delivery metrics and reporting.
Required Technical Tool Experience
- Jira administration and Agile board management
- Confluence
- Azure DevOps
- Microsoft Project (preferred)
- ServiceNow (preferred)
- Smartsheet or similar project tracking tools
- Reporting and dashboard creation
Preferred Skills
- Strong facilitation and conflict resolution skills
- Executive communication and presentation skills
- Ability to work in highly matrixed enterprise environments
- Experience supporting digital transformation programs
- Strong analytical and problem-solving capabilities
- Ability to manage multiple priorities simultaneously
Certifications (preferred)
- Certified Scrum Master (CSM)
- Professional Scrum Master (PSM)
- SAFe Scrum Master or SAFe Agilist
- PMP Certification
- Agile Certified Practitioner (PMI-ACP)
Success Metrics
- Sprint predictability and velocity consistency
- On-time delivery performance
- Reduction of delivery blockers and escalations
- Stakeholder satisfaction
- Team Agile maturity improvement
- Release quality and operational stability
About NTT DATA

📌 Agilist Advisor (Guadalajara)
🏢 NTT
📍 Guadalajara