**Location**:
San Luis Potosi, San Luis Potosí, Mexico
**Job ID**:
R
**Date Posted**:

**Company Name**:
HITACHI ENERGY MEXICO, S.A. DE C.V.
**Profession (Job Category)**:
Engineering & Science
**Job Schedule**:
Full time
**Remote**:
No
**The opportunity**:
**Field Service Engineer**
Are you passionate about solving technical challenges and working directly with customers? As a Field Service Engineer, you will play a key role in supporting the installation, commissioning, testing, and troubleshooting of power and energy equipment. You will work closely with customers to ensure reliable operation, provide technical expertise, and build strong relationships that contribute to long-term success.
**How you'll make an impact**:
- Perform commissioning, installation, testing, and troubleshooting activities for customer equipment.
- Identify and resolve technical issues during startup and operational phases.
- Provide technical guidance and support to customers on products and solutions.
- Recommend equipment upgrades and improvements based on customer needs.
- Deliver training and knowledge transfer on equipment features and functionality.
- Support customers in resolving implementation and operational challenges.
- Build and maintain strong customer relationships to support future business opportunities.
- Ensure service activities are completed safely, efficiently, and according to quality standards.
- Prepare technical reports and service documentation as required.
- Collaborate with internal teams to deliver excellent customer experiences.
**Your background**:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering,



or a related technical field.
- Experience in field service, commissioning, installation, or maintenance of industrial equipment.
- Strong troubleshooting and problem-solving skills.
- Ability to work independently with general supervision.
- Experience interacting directly with customers in a technical environment.
- Good communication and relationship-building skills.
- Ability to manage multiple priorities and deliver results in dynamic environments.
- Fluent English communication skills are preferred.
**More about us**:
At Hitachi Energy, you will have the opportunity to grow your career while working on innovative technologies that support the energy transition. You will join a collaborative environment where safety, integrity, and customer focus are at the center of everything we do
**Accessibility and reasonable accommodation**
**Use of Al and automated tools in recruitment**
**Background Screening and Security Checks**
**As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.**
**For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.

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