Hewlett Packard Enterprise is seeking an experienced Field Technical Support professional in Mexico City to improve customer experience through installation guidance, site-specific information, and access to key contacts.
The role spans pre-sales, post-sales, and service delivery support for diverse, complex accounts.
The candidate will use proactive monitoring, provide onsite break-fix support, and mentor teams while escalating issues per protocol.
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📌 Enterprise Field Technical Support Specialist (Xico)
🏢 Hewlett Packard Enterprise
📍 Xico
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