Quality Methods Leader
Ensure compliance with company systems and operational standards, including
IATF *****, VDA, ISO *****, ISO
, and other
customer-specific requirements
, while contributing to
continuous system improvement
Act as the
main quality interface with OEM customers
, ensuring clear communication, strong relationship management, and alignment with
customer-specific requirements
Manage and follow up on
customer claims and first quality issues
, ensuring rapid analysis, corrective actions, and proper communication with internal teams and the customer
Support the implementation and communication of the
quality policy and departmental quality objectives
, ensuring employees are aligned with procedures, customer expectations, and internal standards
Plan and implement
minimum control methods and criteria
for products delivered to customers and for processes and inputs used in product realization, considering
cost, existing test methods, procedures, process structures, product reliability, and compliance with customer specifications
Collaborate closely with
Trade teams, Project departments,



and Customer Representatives
to ensure effective quality planning, monitor its effectiveness, and revise it when necessary
Monitor and report
customer feedback and complaints
related to product performance to relevant departments and actively participate in initiatives aimed at reducing
customer complaints and internal/external quality costs
Monitor and assure
fulfillment
and compliance with
Customer Specific Requirements
Review, revise, and create
quality instructions and procedures
when necessary to ensure
product performance and life-cycle test requirements
are met and to prevent recurrence of customer issues
Participate in
continuous improvement activities
and contribute to strengthening
quality management systems and operational processes
Manage warranty-related topics by analyzing field returns and warranty claims, coordinating corrective actions with internal teams, and supporting initiatives to improve product reliability and customer satisfaction
#J-*****-Ljbffr

📌 Quality Methods Leader (Monterrey)
🏢 Op Mobility
📍 Monterrey