Jobtailor is seeking a Senior Major Incident Manager to lead and continuously improve the Major Incident Management process in Monterrey. You will coordinate bridges between technical teams and business stakeholders during high-impact events, own RCA and post-incident reviews, and drive actionable improvements across the organization.
You will guide incident communications, establish standards for severity and escalation, and collaborate with Cloud Operations, Engineering, Support, and Product
📌 Major Incident (Monterrey)
🏢 Jobtailor
📍 Monterrey
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