SpotOn is seeking a Support Expert I in CDMX to deliver frontline software and technical support for restaurant POS systems and peripherals. You will document steps, resolve routine issues, and collaborate with Tier 2 and internal teams to improve service delivery. Fluency in English and Spanish is required.
The role emphasizes clear communication, accurate case documentation, and a proactive approach to troubleshooting, with after-hours support as needed.
📌 Support Expert I — SaaS POS Helpdesk (Ciudad de México)
🏢 SPOTON
📍 Ciudad de México
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