Brillio 2 is seeking an Analytics Engineer to manage service desk requests during U.S. business hours and coordinate triage and escalations. The role focuses on maintaining incident records in Jira/ServiceNow and ensuring timely resolution while collaborating with application and infrastructure teams.
The candidate will gain exposure to Epic-adjacent environments and will work to uphold strong communication with clients throughout incident handling.
📌 Analytics Engineer (Centro)
🏢 Brillio 2
📍 Centro
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