Career Area: Product Support
Job Description:
When you join Caterpillar, you're joining a integral team who cares not just about the work we do – but also about each other.
We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.
We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.
Together, we are building a better world, so we can all enjoy living in it.
Required Qualifications
Bachelor's degree in Engineering (Mechanical, Electronics, Electrical, or related technical field)
Up to 4 - 5 years of experience in field service, fleet support, or industrial/power equipment operations.
Basic to intermediate knowledge of equipment troubleshooting, maintenance practices, and reliability concepts.
Ability to analyze technical data and provide actionable recommendations.
Additional Requirements
Valid U.S. visa (required)
Willingness to travel up to 50% to Customer sites
Strong communication skills in English
Ability to work in cross-functional and customer-facing environments
Key Competencies
Technical Troubleshooting & Analytical Thinking
Problem Solving
Effective Communication
Team Collaboration
Customer Focus
Safety Awareness
What Success Looks Like
Timely and effective resolution of technical issues and fleet events
Improved fleet reliability and reduced repeat failures
Strong technical support to the Fleet Manager and Field Teams
Accurate and insightful technical analysis and reporting
Positive feedback from customers and internal stakeholders
This role is ideal for developing strong technical expertise while contributing directly to Customer success under LTSA contracts.
Posting Dates
August 21, **** - September 4, ****
Caterpillar is an Equal Opportunity Employer.
Qualified applicants of any age are encouraged to apply
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