American Express in Mexico City is seeking a Customer Care Professional to deliver exceptional service in a high-volume, customer-focused environment.
You will consult with card members, tailor solutions, and reinforce membership benefits while maintaining data integrity.
This role requires bilingual English and Spanish communication, resilience, empathy, and the ability to navigate multiple systems.
It offers hybrid work (on-site 3 days/week), full-time hours, and incentive-driven rewards.
📌 Customer Care & Loyalty Consultant (Xico)
🏢 American Express
📍 Xico
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