Checkout.com in Mexico is hiring the Merchant Care Analyst I to deliver timely responses to merchant inquiries across tickets, email, chat and web forms.
You will work within a defined product scope, resolve issues using our knowledge base, and escalate complex cases with clear context.You should have 2+ years in technical support or fintech operations, a degree in a tech field, and strong communication.
You'll maintain product knowledge, follow SOPs, and collaborate with Product and#J-*****-Ljbffr
📌 Merchant Care Analyst I - Fintech Payments Support (México)
🏢 Checkout
📍 México
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