Responsibilities- Be the primary HR contact for the Global Business Services organization- Lead the People and Culture agenda for IT, Finance, GBS, HR, and Product Stewardship- Collaborate with COEs, Payroll, PPSC, Integral HR Services, and HRBPs to implement global strategies locally- Provide on-site advisory support to team members on change management, organizational design, employee relations, and workforce effectiveness- Coordinate end-to-end talent processes (attraction, onboarding, performance, development, engagement, retention, and internal mobility)- Analyze people metrics (e.G., attrition, absenteeism, time to fill, performance, ER/LR)- Deliver strategic and preventive guidance on workforce planning, market practices, and organizational optimization- Guide communication between general functional HRBPs and local functional leaders- Design and implement local talent development and retention programs- Promote employee engagement, diversity, and inclusion projects- Ensure compliance with local labor legislation,



internal regulations, and global HR policiesRequirements- Bachelor's or Engineering degree required- 5+ years of HR experience, including 3+ years in coordination or leadership roles- Experience in GBS, multinational, and matrixed environments- Background in HR operations and service delivery (talent acquisition, compensation, payroll, ER, and performance)- Advanced English proficiency- Working knowledge of Mexican Federal Labor Law (LFT) in corporate settings- People leadership, process improvement, risk management in a GBS environmentSkills- Talent Development- Performance Management- Workforce Planning- Employee Relations- Organizational Design- Data Analysis- Process Improvement- Retention Strategies- Onboarding- Engagement- Collaboration- Communication- Advisory Support- Diversity Promotion- Employee Engagement#J-*****-Ljbffr

📌 Hr Business Services Site Manager, Gbs (Santiago de Querétaro)
🏢 Jobtailor
📍 Santiago de Querétaro