Job DescriptionAbout the job This role is accountable for addressing technical issues during data collection process to ensure seamless setup and Business As Usual operations.ResponsibilitiesTrack issue resolution and number of issues to be able to highlight weak areas based on the nature of the issue, establishing appropriate prioritization for issue resolution to ensure Business As Usual (BAU) configuration and operations are secure.Provide support to the Data Adquisition Center of Excellence and Delivery team when technical issues occur during production (Business As Usual) that prevent the collection process from continuing properly, or when stores are not processed properly at each stage of the End to End process flow, generating and maintaining a trace of tickets until a fix is applied and the issue is resolved.
Technical support to internal clients (applications).
QualificationsAbout YouResolution/follow-up of tech issues coming from operations area during Business As Usual to ensure proper flow and processing of stores in the End to End operational flow.Requirements1+ year of experienceBachelor Degree: Commercial or International Relations, Actuary, or similar.Advanced EnglishIntermediate Portuguese (Desirable)Availability to travel (Latin America)Knowledge with Excel, Python, R (Basic-Intermediate)Analytical ThinkingCommunication skillsAdditional InformationOur BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)About NIQNIQ is the world's leading consumer intelligence company,



delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
In ****, NIQ combined with GfK, bringing together the two industry leaders with unparalleled integral reach.
With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full ViewTM.
NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.For more information, visit NIQ.comWant to keep up with our latest updates?
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We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.
We enthusiastically invite candidates who share that mission to join us.
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