Cargo-Partner is an international freight forwarder and logistics company specializing in Air and Ocean Freight solutions and integrated supply chain services.
We are looking for an Inside Sales professional to join our team in Puebla. This position is idóneo for someone who is passionate about sales, customer service, international logistics and who wants to develop their career within the freight forwarding industry.
Previous experience in logistics, freight forwarding, transportation or a related industry is highly desirable. We are also open to candidates who have a strong interest in the logistics industry and demonstrate the commercial skills and motivation to learn.
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The Role
As an Inside Sales professional you will be responsible for maintaining and developing customer relationships, identifying new business opportunities, preparing quotations and supporting the Outside Sales team in generating new business.
You will work closely with customers, Pricing, Operations and international agents to provide competitive and accurate Air and Ocean Freight solutions.
Key Responsibilities
Customer Service & Account Management
Maintain regular communication with active clients and prospects through email and WhatsApp.
Follow up on customer needs, inquiries and service requests.
Provide timely responses to quotation requests and customer requirements.
Build strong relationships with customers to ensure satisfaction, retention and business growth.
Identify opportunities to expand existing customer accounts.
Quotation Management
Request freight rates from the Pricing team and/or international agents based on shipment requirements.
Prepare and submit detailed quotations using CargoWise (CW).
Ensure accuracy and consistency of pricing, transit times and service offerings.
Follow up on submitted quotations and identify opportunities to convert them into business.
Lead Generation & Prospecting
Conduct active prospecting through:
Email outreach
Cold calls
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📌 Inside Sales (Heroica Puebla de Zaragoza)
🏢 cargo-partner
📍 Heroica Puebla de Zaragoza
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