Responsibilities include, but are not limited to:
-Leveraging existing documentation, respond accordingly to incident events impacting purchaser personnel
-Monitor and analyze camera and access control-based systems
-Effectively communicate incident response and policies via telephone and radio, operate access control technology, and provide general
assistance to customers, vendors, and guests
-Support assigned regional and physical security teams as they prepare for, respond to, and recover from both crisis and non-crisis
incidents
-Completes project work or other administrative tasks related to their function, as assigned by a supervisor
-Answer routine and emergency calls, monitor alarms and video equipment, including fire alarms, door alarms, and duress alarms
-Dispatch security officers, ERT, facilities, police, fire and EMS personnel as required via telephone and/or radio.
-Maintain various records of communications and events
-Use multiple internal and external resources to gather and manage information and intelligence about events that are occurring both




domestically and internationally, that may impact the people, assets, or reputation of the client.
-Communicate and disseminate information to key partners using established communication methods
-Act as a liaison between all departments and the Physical Security Operations
- Escalate complaints and unusual/critical event information without delay to the Operations Leadership and appropriate client personnel
-Maintain control of all equipment and keys in the GSOC
-Reports missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems
- Monitor all surveillance cameras and CCTV remote viewer programs
-Monitors and responds to all security and safety system alarms
-Answers and responds to events and situations received over regular and emergency phones and intercoms
-Controls and monitors the two-way communication systems

We offer:
$22,880.00 gross monthly salary

Daytime shift

📌 Security Operations Alarm Monitor (Santa Fe)
🏢 Security Industry Specialists
📍 Santa Fe