At Capgemini Engineering, the world leader in engineering services, we bring together a general team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
Your role:
We are seeking a motivated Enovia Support Engineer with 4-6 years of experience in L2/L3 support for Enovia/3DEXPERIENCE PLM systems, with hands-on exposure to Simulation Lifecycle Management (SLM). The role involves providing technical support, troubleshooting complex issues, and ensuring smooth functioning of PLM and simulation processes.
- Administer and maintain SLM (Simulation Lifecycle Management) processes within the PLM environment.
- Work on incident management, problem management, and change management activities.
- Support Enovia deployments, upgrades,
and patch implementations.
- Perform root cause analysis (RCA) for recurring issues and provide permanent fixes.
- Collaborate with DBA, infrastructure, and development teams to resolve complex issues.
- Handle data fixes, MQL queries, and configuration changes when required.
- Maintain documentation for troubleshooting steps, runbooks, and knowledge articles.
- Participate in Change Advisory Board (CAB) meetings to review and approve system changes.
- Ensure issues are resolved within defined SLAs.
Your profile:
- Strong understanding of Enovia architecture and components like 3DSpace, 3DPasport. 3DDashoard, Federated search, Exalead, 3DNotification, 3DComment etc.
- Experience with MQL(Matrix Query Language).
- Hands-on experience in Simulation Lifecycle Management (SLM).
- Good knowledge of Java/JPOs/JSPs/TCLs and Enovia customizations.:
- Familiarity with Unix/Linux environments.:
- Experience
📌 Senior Enovia Support Engineer (Aguascalientes)
🏢 Capgemini
📍 Aguascalientes
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.