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Please submit resumes/CVs in English
Responsibilities
Technical guidance and documentation of customer and Field Service Engineer calls placed with the Uptime Service Center
Remote diagnostic evaluations of MI-SPECT and equipment
Identify problems and provide action plans for highly complex problems and incidents to aid field representative in finding solution
Preempt potential problems and provide effective solutions
Seek assistance from internal partners for issues that reach beyond assigned product area
Work with minimal direction from management
Independently identify issues or problems perform research, develop, deploy and delegate corrective actions
Mentor and provide technical operational leadership to TST 1, TST 2, TST 3.
Contribute to the dissemination of product knowledge
Provide support to the Operations Manager in the development and implementation of research designed to collect and report product or site-specific information
Proficient skills in typing and Outlook, Excel, Word and other job critical applications
Drive individual KPIs and Onsite to Online strategy to meet the needs of the customer/business
Creates an open, supportive environment consistent with the culture of Service Based Leadership
Must be willing to be on call and work rotating weekends/holidays
This is a 1st shift position
Required Knowledge/Skills, Education, And Experience
Associates degree or vocational training in Electronics or Biomed Engineering (or equivalent experience)
Technical proficiency in repair of Siemens MI SPECT equipment of 10 years
Firm knowledge of DICOM, networking, computer use of Micr
📌 Regional Support Service Technician 4 – MI-SPECT (Ciudad de México)
🏢 Siemens Healthineers
📍 Ciudad de México
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