Role Overview
Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our general business.
Reporting directly into the Team Lead Account Management, and working collaboratively with commercial, marketing & product teams, you will be accountable for building long-term relationships and driving revenue growth and retention of the Fresha platform.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
What you will be doing
Collaboration - Work closely with other departments to ensure a seamless partner experience
Accountable - Meeting Key Performance Indicators on monetization, revenue growth, and retention by proactively engaging with and educating our Partners on the value of the Fresha platform
Execute - Analyze reports and execute effective plans to upsell and increase revenue generation from existing accounts
Build - Ensure strong Partner Experience by building meaningful relationships by attending face-to-face and video meetings with your accounts
Engage - Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churn
This list is not exhaustive and there may be other activities you are required to deliver.
What we are looking for
Experience - Minimum 2 years of solid Account Management with a track record of success in revenue growth
Manage Full Sales Cycle - 2-3 years, taking an account from onboarding to long term revenue generation
Selling into SMB - 2-3 years, being able to close sales and generate incremental revenue
Team Player - must be happy to ‘roll sleeves up’ and assist the team whenever required.
Comfortable working in a fast-paced and changing environment.
Demonstrable experience in effectively managing and driving commercial growth from a large account portfolio, ideally in the SaaS industry.
Added Bonus
Bi-lingual - Fluency
📌 Account Manager (Ciudad de México)
🏢 Fresha
📍 Ciudad de México
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