Job Description:

What You Bring (Must-Haves)
2–4+ years administering Atlassian Cloud (Jira Software + Confluence).
Experience administering Jira add-ons and managing add-on configuration.
Experience with basic administration of Tempo Timesheets
Strong experience with REST APIs and webhook management across SDLC tools.
Hands-on experience with CI/CD or developer tool integrations (CircleCI, GitHub, GitLab).
Ability to support AI-assisted features (Rovo AI, Atlassian Intelligence) at a usage and implementation level.
Understanding of Agile SDLC workflows and tooling impacts.
Strong troubleshooting and communication skills.
Experience performing tooling audits and managing permission group structures.

Nice to Have
Basic administration of Phoenix Incident Management, or DX.
Atlassian Administrator Certification (ACP-620 or ACP-420).

Atlassian Cloud Administration
Administer and maintain Jira Software Cloud and Confluence Cloud configurations.
Configure workflows, issue types, schemes, custom fields, permissions, and automation rules.




Maintain and administer permission groups aligned with governance and project needs.
Ensure consistent application of SDLC workflow and naming standards.
AI Enablement & Support
Enable and support the use of Rovo AI and Atlassian Intelligence across Jira and Confluence.
Assist users with AI-assisted features such as summarization, search enhancements, suggestions, and smart automation.
Support rollouts of new AI capabilities by preparing configurations, validating impacts, and helping teams adopt AI tools.
Ensure AI-powered features are used in alignment with established SDLC processes and governance.
Identify basic workflow improvements that can leverage AI-assisted automation and partner with the Senior Manager for strategic evaluation.
SDLC Tooling Support
Provide administration support for Phoenix Incident Management (basic configuration and usage support).
Provide administration support for DX (workspace presence, team connections,

📌 Atlassian administrator (Guadalajara)
🏢 Brillio
📍 Guadalajara