Company DescriptionDrive engagement. Build loyalty. Shape the customer experience at MedTrainer.
At MedTrainer, we’re revolutionizing healthcare operations with our all-in-one compliance, credentialing, and learning platform. As our customer base grows, we’re looking for a proactive and creative Customer Marketing Coordinator to join our Demand Generation team in Querétaro. This is a full-time, in-person role in a dynamic environment where your ideas and energy will have a direct impact.
If you’re passionate about customer success, marketing, and creating meaningful experiences—this is your chance to shine.

Job DescriptionAs a Customer Engagement Marketing Coordinator, you’ll play a key role in building strong relationships with our customers by:
- Creating and optimizing marketing campaigns to improve customer retention and growth.
- Managing our referral program, ensuring engagement, visibility, and timely reward fulfillment.
- Coordinating in-person events and executive dinners with MedTrainer leadership, including communications before and after.




- Working closely with Customer Success, Sales, Content, and Product Marketing teams to align goals and messaging.
- Supporting the planning and launch of our first virtual user conference in 2025, as well as additional online summits and roundtables.
- Overseeing customer review campaigns (G2, Capterra), maintaining our strong online presence and top rankings.
- Leading customer outreach and storytelling efforts through webinars, testimonials, and case studies.
- Executing personalized initiatives like sending branded swag and curated communications to nurture loyalty.
- Using survey data and customer feedback to drive relevant content and updates tailored to our audience.

QualificationsWhat You Bring
- 2–5 years of experience in customer marketing, preferably with a U.S.-based company.
- Based in Querétaro, Mexico, with availability to work on-site.
- Strong organizational and project management skills, with attenti

📌 Customer Engagement Marketing Coordinator (Santiago de Querétaro)
🏢 Medtrainer
📍 Santiago de Querétaro