Who we are...
Great Places to work 2022 and 2023
DearDoc provides top doctors with a suite of technology and marketing tools, allowing them to run their practices more efficiently, so that they can give their full attention to their patients. DearDoc works endlessly to ensure that every practice is given whatever they need to run smoothly, and more importantly, to continuously grow with new patients. We are a passionate and hard-working team, dedicated to the 4,500+ practices who use our technology and working to innovate the healthcare space each and every day.
Working with teammates all over the world, we enjoy the autonomy and innovation of a startup environment where people rally around a shared vision, advance quickly within the company, and are invigorated by our fun, fast-paced culture. Truly…we have a LOT of fun.
We’ve been doing this since 2019 and we’d like to think we’re pretty good at it. We are always looking for people who will make us better.
RESUMES MUST BE SUBMITTED IN ENGLISH TO BE CONSIDEREDMust be able to read and write in English
BenefitsUnlimited PTO11 Paid HolidaysAnnual Week off For the HolidaysMedical Insurance fully covered by EmployerResponsibilities:
-
- Cold Call & Re-Engage Lost Accounts
- Proactively reach out to accounts that have missed meetings or stopped responding.
- Use phone, email, and text to re-establish contact and get them back on track.
- Schedule new onboarding sessions or help complete pending steps to move the account forward.
Save At-Risk Accounts
-
- Contact accounts considering cancellation and make a strong retention effort to win them back.
- Address objections, uncover pain points, and present solutions that demonstrate value.
- Negotiate outcomes that maximize client retention.
Drive Engagement with Stalled Accounts
-
- Identify accounts that are paying but not progressing in the onboarding process.
- Re-engage them with consistent outreach and guidance to ensure they move forward.
- Motivate and influence clie