Description
FBS – Farmer Business Services is part of Farmers operations with the purpose of building a general approach to identifying, recruiting, hiring, and retaining top talent. By combining international reach with US expertise, we build diverse and high-performing teams that are equipped to thrive in today’s competitive marketplace.
We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
Since we don’t have a local legal entity, we’ve partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
What to expect on your journey with us:
- A solid and innovative company with a strong market presence
- A dynamic, diverse, and multicultural work environment
- Leaders with deep market knowledge and strategic vision
- Continuous learning and development

We are looking for a Customer Experience (CX)



Data Analyst who is passionate about transforming customer data into strategic insights that drive measurable business impact.
In this role, you will work at the intersection of data, customer behavior, and business strategy — helping the organization better understand customer journeys, improve satisfaction, and enable data-driven decision-making.
If you enjoy solving complex problems through analytics and influencing business decisions with data, this role is for you.

What You'll Do
- Analyze customer data to uncover trends, behaviors, and opportunities to enhance customer experience
- Develop dashboards and reports to support CX performance tracking and strategic initiatives
- Use SQL, Python, and BI tools to extract, manipulate, and analyze structured data
- Apply statistical, financial, and forecasting models to support business planning and performance optimization
- Partner with cross-functional teams to translate business questi

📌 FBS CX Data Analyst (México)
🏢 Capgemini
📍 México