We are a fast growing, young and dynamic professional services company bringing digital transformation to our customers around the world. From taking products to the market, to boosting productivity with the right technology and processes, the work we do is improving the way people work. To get there, we're building a integral and diverse team that can tackle some of the most challenging problems of our time. We name this unique approach "360 success".
We are recognized as one of the fastest growing and successful companies on the INC5000 ranking in the USA, and we are opening new offices around the world to further grow, explore and diversify. With over 10 recognitions from our partners, we continue to win in our markets.
About the Role
We're looking for a proactive and detail-oriented IT Support Specialist to join our MIS team at our Guadalajara office. You'll be the local point of contact for all activities related to employee onboarding/offboarding, equipment assignment and inventory management, and SaaS systems license administration.
You'll be part of a global IT team that provides support to employees across all our offices worldwide.
Main Responsibilities
Onboarding & Offboarding
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- Coordinate and execute all activities related to employee onboarding and offboarding.
- Provision accounts across M365, OKTA, and business apps for new hires.
- Assign and recover equipment following onboarding/offboarding checklists.
Equipment Inventory Management
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- Maintain an up-to-date inventory of laptops, peripherals, and accessories.
- Coordinate repairs, replacements, and shipping/receiving logistics with vendors and WeWork locations.
SaaS Systems Licensing
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- Support the tracking and control of SaaS systems licensing (M365, Zoom, Adobe, and others).
- Flag upcoming renewals, manage user add/remove requests, and maintain accurate license records.
Local Technical Support
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- Handle L1/L2 support tickets: device setup, connectivity troublesh
📌 IT Support Specialist (Guadalajara)
🏢 Bringit
📍 Guadalajara
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