Learning and Development Manager, AI Business

Prolific

Prolific isn’t just enabling AI innovation – we’re redefining it. While foundational AI technologies are becoming commoditized, Prolific’s human data infrastructure provides the high-quality, diverse data required to train the next generation of AI models. Through our platform, we empower researchers and companies to access a general, ethically curated participant base, ensuring cutting-edge AI research and training grounded in inclusivity and precision.

The Role

As Learning & Development Manager, AI Business you will own the learning system that keeps our AI Services teams effective as task complexity, scale, and scrutiny increase. Prolific supports everything from data labelling and red-teaming to complex evaluations of model behaviour and AI safety—and this role ensures our people understand both the how and the why behind this critical work.

You will design scalable learning paths, assessments, and certification systems that shorten ramp time, improve quality and consistency,



and keep our global delivery teams aligned with evolving client, research, and safety requirements.

What You’ll Be Doing

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- Own the end-to-end learning ecosystem for AI Services, defining curricula and learning paths across roles, levels, and workflows.
- Design and scale onboarding, upskilling, and certification programmes that reduce time-to-proficiency and support consistent delivery across regions.
- Translate quality data, error trends, policy updates, and client or researcher feedback into targeted training and rapid-response modules.
- Design assessments and certifications that reflect real task complexity, including simulations, calibration exercises, and scenario-based evaluations.
- Define and track L&D; metrics such as ramp curves, post-training quality deltas, and recertification outcomes, using data to continuously improve impact.
- Partner with Quality, Operations, Research, and AI Safety teams to ensure training ref

📌 Learning & Development Manager, AI Business (México)
🏢 Prolific
📍 México