Job Title: Bilingual Healthcare Operations Coordinator (Spanish-English)
Position type: Full-Time
Work hours: 9:00 AM to 6:00 PM Mountain Standard Time
Work days: Monday to Friday
Salary: $6 - $7 per hour, depending on experience
Job code: MJ-SJW
Workplace: Remote
Preferred Candidate Location: Philippines
About Our ClientOur client is a busy healthcare provider based in Texas, balancing both clinical practice and family caregiving responsibilities. They are seeking a highly reliable, Bilingual Healthcare Operations Coordinator who can operate independently, take ownership of administrative workflows, and ensure the practice runs smoothly—even on days when they are not physically in the clinic.
This role requires a proactive and organized professional who can bridge communication gaps between remote and in-clinic operations. The idóneo candidate will not wait for instructions but will anticipate needs, prevent backlogs, and maintain consistent productivity—especially on administrative-heavy days such as Tuesdays, when preparation for the week is critical.
As a Bilingual Healthcare Operations Coordinator, you will play a key role in ensuring patients are fully prepared before visits, eligibility is verified in advance, documentation is ready, and follow-ups are handled professionally. You will also help reduce no-shows, improve copay collections, and maintain organized administrative systems to prevent workflow bottlenecks.
This is an opportunity for a dependable, fast-paced, patient-focused professional who takes pride in accountability and delivering results without micromanagement.
Scope of Work & Responsibilities
- Collect registration paperwork and insurance cards before visits to avoid delays
- Perform eligibility checking and insurance verification (training provided with biller)
- Collect telehealth copays prior to visits, with focus on improving collections
- Prepare patients for telehealth visits (basic intake readiness such as height, weight, documentation