Our client is a leading provider of group travel services from the USA and Canada. Over the past decade, they have assisted over 30,000 couples with planning their dream destination weddings and helped more than 500,000 guests attend these celebrations.
We are seeking an experienced Group coordinator to assist with the operation, process and coordination. The adecuado candidate must have extensive experience coordinating events and be extremely organized, adept at building relationships and completely fluent in both English and Spanish.
Position Responsibilities:
- Add correct amenities, terms and promotions into group agreements.
- Work with wholesaler partners to approve applicable price matches.
- Assist our affiliated specialists with any price matching or general group contract questions.
- Review and confirm group agreements with our preferred wholesalers.
- Ensure all promotions, rates, and terms/conditions are accurate within the group agreement prior to confirmation.
- Update and revise any group agreements with requested changes or expired rates.




- Work with our wholesaler partners to communicate on group space rates, amenities and terms and conditions for confirmation.
- Follow up with wholesalers for outstanding rates and agreements.
- Process the group agreement within the DWT system to allow for guest booking, once confirmed.
- Create and process amendments to group agreements when needed.
- Assist DWT specialist’s questions regarding confirming group space and unsigned group agreements.
- Maintain an organized work flow and prioritize outstanding or urgent items.
- Help develop and document clear procedures and modules for our team to reference.
- Cross train in other areas of the department to assist when necessary.
- Work with the Group team to achieve uniform goals and standard response times.
- Gather appropriate level of information needed to make decisions.
- Escalate issues to upper management when appropriate.
- Build relationships within organiz

📌 Unconfirmed Group Coordinator (México)
🏢 SheWorks!
📍 México