PwC Acceleration Center Mexico is seeking a Senior Associate to analyze customer interactions, enhance service delivery, and design customer-centric solutions that lift satisfaction and loyalty. You will work with international stakeholders to optimize customer journeys, improve contact center performance, and translate insights into actionable strategies.
This role requires 3+ years of experience, advanced English, and a proven ability to collaborate across teams while driving process
📌 Global CX (Ciudad de México)
🏢 PwC México
📍 Ciudad de México
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