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Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. The Account Manager will be responsible for managing and growing key client relationships within the logistics sector. This role involves direct, on-site interaction with clients to ensure exceptional service delivery, address issues, and identify opportunities for expanding business.
Responsibilities
- Develop and maintain strong, long-term relationships with key clients.
- Identify and pursue new business opportunities within existing accounts and collaborate with clients to understand their logistics needs and offer tailored solutions.
- Ensure the delivery of high-quality logistics services that meet or exceed client expectations.
- Stay informed about industry trends, market conditions, and competitor activities and provide insights and feedback to internal teams to support strategic decision-making.
- Prepare regular reports on account performance, including sales, service levels, and client feedback. Maintain accurate records of client interactions, agreements, and service issues.
- Resolve client issues and complaints in a timely and effective manner.
- Fluent English is a must
- Bachelor’s degree in business, Logistics, Supply Chain Management, or a related field.
- Minimum of 4 years of experience in account management or sales, preferably within the logistics or supply chain industry.
- Proven ability to manage key accounts and drive business growth.
- Strong