Company DescriptionWork smart, have fun and make an impact
Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.
Why apply to EcoVadis? Be a part of the integral sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.
Learn more about our team and culture on EcoVadis careers page.

Job DescriptionOur Technology and Platform Services department designs and secures the platform that underpins all of our offerings, achieving scalability and continuous improvement through innovation and collaboration. We’re looking for several Web Application and Salesforce Support Specialists to assist both our customers and internal stakeholders with any technical issues. These new roles,



which are foundational to EcoVadis’ ability to drive continuous improvement in companies’ sustainable business practices at scale, will join an existing global team to enable the continuous delivery of high-quality support.
Your responsibilities will consist of:
- Provide immediate assistance on issues triggered by intensive users of EcoVadis tools, primarily complex web applications and APIs.
- Troubleshoot reported issues, diagnose bugs, and identify root causes.
- Provide instructions and clear steps to reproduce issues to support developers in understanding the nature of the problem to be fixed and evaluate any necessary retroactive actions. Offer correct scenarios when needed.
- Acquire and maintain current knowledge of relevant underlying product features to provide accurate solutions to customer requests.
- Collaborate with end users, functional analysts, and developers to identify and solve issues in EcoVadis’ internally devel

📌 Web Application Support Specialist (México)
🏢 EcoVadis
📍 México