Job ID: 197854
Required Travel :Minimal
Managerial - No
Location: :Mexico-Guadalajara (AM)
Who are we? 3;Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Integral Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com
In one sentence 3;Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions.
What will your job look like? 3;
- Reflect customer needs by assembling business documents and technical requirements.
- Advise customers based on product capabilities and methodologies, applying reuse where applicable.
- Design holistic and integrated high-level solutions that fit customers' business needs, production operability and budget.
- Participate in and/or lead formal and informal reviews with key partners, applying knowledge and experience while providing technical perspective and support.
- Communicate new details of new solutions and their impact on business processes to customers' business and IT personnel.
- Ensure that the customer understands the solution and receive responses to all open questions and action items.
- Support the customer during the scoping phase in a specific domain up through and including customer sign off (for example, COP process for various customer types and products, EPC lead for all product models and designs, etc.).
- Prepare solution-related documents and specifications. Configure the solution, followed by the creation,
📌 Solution Designer (México)
🏢 Amdocs
📍 México
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