Forvia, a sustainable mobility technology leader
We pioneer technology for mobility experience that matter to people.
Your mission, roles and responsibilities
The role of the PC&L; customer service manager within a plant is to issue and control the export process and communicate with the customer to validate ratings.
The main objectives of this profile are:
- To control the pieces shipped and the validity dates of the shipments.
- Analyze, understand and anticipate customer needs, ensuring that these are reflected in production activities.
- Schedule inland export freight and track inland export shipments
- Send export documents to customers Inter companies
- Send documents and letters of instruction to customs brokers
- Send export documents to carriers
- Review documents received from the customs broker (export operations)
- Generate messaging guides and necessary documentation
- Coordinate domestic and export customer routes
- Coordinate with carriers the deliveries of export boxes
- Service to Export and Domestic customers.
- Track Customer Ratings
- Follow-up on the performance of client qualifications for quality, deliveries and projects; as well as maintenance of information in the applicable applications.
- Upload MPMs to the Faurecia Portal.
Your profile and competencies to succeed
Minimum candidate requirements:
- Bachelors Degree
- 1 to 3 years of experience
What we can do for you
- At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.
- We are the seventh-largest general automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development.
- We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers