We love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn.

We pride ourselves on having great benefits and compensations, a fantastic work environment, versátil schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and as an individual. We get involved, we like to know our people, we want every Enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.

Enroute is seeking a hands-on ServiceNow Practice Lead to establish and scale our ServiceNow practice. This is a unique opportunity for a technical leader who thrives at the intersection of delivery, strategy, and client engagement. You’ll not only lead implementations but also shape the future of Enroute’s ServiceNow capabilities in Mexico and beyond.





Technical Expertise
- Proven, hands-on experience with ServiceNow (ITSM + ITOM required; HRSD and/or CSM a plus).
- Multiple ServiceNow certifications (CSA + 2+ Implementation Specialist certs).
- Strong background in designing and leading integrations.
- Track record of mentoring ServiceNow developers.

Leadership & Communication
- Bilingual (Spanish/English) – able to lead U.S. client calls and build local teams.
- Excellent communicator with both technical and C-Suite stakeholders.
- Experience in pre-sales: demos, workshops, proposals, and executive engagement.
- Skilled in writing SOWs and negotiating requirements.

Mindset
- Entrepreneurial and growth-driven — you want to build, not just manage.
- Comfortable with ambiguity, but structured and disciplined in delivery.
- Collaborative team player who can also be the face of the practice.

Responsibilities:Practice Leadership
- Define and exec

📌 ServiceNow Lead (México)
🏢 Enroute
📍 México