OEC Group offers hybrid work, a competitive salary, a full benefits package, opportunities for professional growth, and so much more
Summary
OEC Group is currently searching for a motivated and personable individual to join our
Ocean Import Department. The Ocean Import Coordinator is primarily responsible for
ensuring the proper and timely movement of freight and information while complying
with any internal and external requirements. In addition, developing and maintaining
relationships with carriers, customers, and warehouses to guarantee the timely delivery of
shipments.
Company Overview
Established in 1981, OEC Group is one of the leading NVOCC freight forwarding
companies. With headquarters located in Taipei, Taiwan, as well as regional headquarters
in Los Angeles and branches throughout Asia, North America, and Europe; OEC Group
enjoys a strong position in a rapidly growing market. Our goals and ambitions have helped
us to become one of the emerging leaders in the logistics/importing industry.
Essential Duties and Responsibilities include the following.
Other duties may be assigned.
Tracking, tracing, and updating the status of shipments daily.
Accurate and timely data entry into our system (CargoWise).
Effective communication with customers, vendors, other OEC offices, and co
workers through a high volume of e-mails, phone calls, and verbal contact.
Monitoring of reports.
Accurate and timely billing to customers.
Providing customer service via email and telephone correspondence to address
customer questions and concerns.
Maintaining strong and effective relationships with vendors (shipping lines, trucking
companies, etc.).
Meet key performance indicators to support the department, branch, product, and
overall company goals.
Must have the desire to understand the operational process flow and constantly
seek improved ways for efficiency.
Reporting workflow progress to Management on a frequent basis.
Qualifications
To perform this job successfully, an indivi