Company DescriptionGenpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Job Description
- Ensure the deployment of the General Business Platform.
- Assist in performing As Is analysis during Solution Identification phase.
- Collects required information for the Change Impact analysis and facilitates impact analysis execution and resolution.
- Assists in successfully closing of gaps between “as is” and “to be” situation.
- Provides expert knowledge of the subject area and the project methodology.
- Writes and reviews level 5 Standard Operation Procedures (SOPs).
- Support development of User Acceptance Test (UAT) scenarios and test scripts.




- Support and co-ordinate User Access Testing (UAT) Develops and coordinates communication materials related to New Ways of Working.
- Identifies training needs and conducts trainings for end users.
- Provides inputs for Toll Gate decks (milestones).
- Logs risks and issues that appear during configuration, training or other activities and follows through on resolution of those issues.
- Performs analysis during Ramp-up phase and proposes corrective actions.
- Identifies improvement opportunities and integrate best practices for future resolution.
- Captures lessons learned and best practices from each implementation and integrates them into future impact resolution/improvement roadmaps.
- Ensures adequate hand over to Business as Usual (BAU) after Stabilization phase.

Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Logistics, Supply Chain Management, or a related field.
- At le

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