Job descriptionImportant IT company At the Latin American level, growth requires:
Application Support Analyst – EDI Technician, FTP, Customs/ABI

Key Responsibilities
EDI Transaction Support
- Provide day-to-day application support for EDI transactions and file-based integrations.
- Basic understanding of XML, JSON, fixed length message formats, etc
- Troubleshoot EDI failures, missing/rejected files, formatting issues, data discrepancies, and transmission errors.
- Coordinate with internal teams, clients, and vendors to resolve EDI processing issues.
- Support EDI testing during client onboarding, Application fixes, enhancements, or application changes.

FTP / FTP2 File Transfer Support
- Support FTP-related activities, including coordination with the FTP group for requesting FTP accounts for vendor’s, password changes, connectivity issues, access updates, and file transfer requirements.
- Troubleshoot file transfer failures, directory issues, permission problems, credential issues, and delayed or missing files.
- Validate successful file movement after FTP password changes,



configuration updates, or access modifications.
- Ensure secure and accurate exchange of files between internal systems and external partners.

Client Testing & Meeting Support
- Support testing and validation of the layouts, including file structure, field mapping, formatting, required fields, and business rule compliance.
- Identify and report layout mismatches, missing data, invalid values, or file formatting issues.
- Coordinate with QA, development, business, and client teams for testing and issue resolution.
- Participate in client/internal meetings to review layout requirements, testing results, defects, and required changes.

ABI / Customs Support
- Support ABI/customs-related uploads and downloads and monitor customs data exchange processes.
- Troubleshoot customs file failures, rejected records, missing shipment data, incorrect customs information, and processing errors.
- Coordinate

📌 Application Support Analyst EDI Technician, FTP, Customs/ABI (México)
🏢 Gsb Solutions
📍 México