Brands&People;, Novak Innovation, School of Change, Nobody and -1.
About you
We are terrified by 3 things: slow wi-fi, no internet signal or computers crashing.
We need a specialist who saves the day. You are the first person we will come to.
An IT hero.
We love a friendly, neat, organized and functional home.
Camp.us is a unique workspace designed to host our staff, clients, guests and creative community.
The functionality of a workspace reflect the culture of the people within it.
You are a key member of our team making sure all Camp.us technology works 100%.
In this role, your primary focus will be a combination of Tech Management and Tech Support.
Your role is vital to the ongoing operational efficiency of the companies inside Camp.us.
You make sure every staff experience is friction-less and functional.
We trust you with these key responsibilities:
Tech Management
Your main objective in Tech Management is to maximize hardware, software and network capabilities.
After analyzing all staff technical needs in collaboration with our Camp.us Host you will diagnose, plan, make recommendations, roll-out and monitor solutions for technical issues. You make sure our brand culture is expressed by transforming technical problems into simple smart solutions.
Tech Support
Your daily objective in Tech Support is provide fast, friendly assistance and address the root cause.
You help users troubleshoot technical issues and provide actionable tips to resolve the problem.
You provide technical guidance to all staff members, basic help and In-depth technical support.
You make sure all IT tickets are resolved as quickly as possible.
You direct vendors for the quick identification and resolution of escalating issues.
Network
Actively monitor the network health and propose solutions to potential problems before they happen.
Maintains network performance by performing network monitoring and analysis, and performance tuning;