Company DescriptionVisa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job DescriptionConsultant, Technical Solutions, is a vital role within our company, acting as the main technical liaison for Cybersource’s clients, whether merchants, acquirers, or payment facilitators. Cybersource is part of Visa Acceptance Solutions, and you as Consultant, Technical Solutions, will be responsible for owning the technical aspects of the service implementation and on the assistance to clients in production, ensuring optimal functioning.



The Consultant, Technical Solutions is also responsible for fostering the client relationship working alongside the designated Account Manager to continuously develop and strengthen the relationship with their designated accounts. Should a client encounter any Cybersource related concerns, the Consultant, Technical Solutions would address the issue, or help drive the incident to a resolution.
Responsibilities
- Serve as the primary technical point of contact for assigned clients, maintaining strong relationships, and ensuring client satisfaction.
- Partner with Sales to build relationships with technical and business contacts across the account portfolio.
- Conduct regular business performance review of live merchants and partners.
- Proactively monitor client accounts, identifying any technical issues or challenges, and work closely with all stakeholders to resolve them in a timely manne

📌 Consultant, Technical Solutions (México)
🏢 Visa
📍 México