Manager, Customer Success (México)

Manager, Customer Success (México)

25 ago
|
Linkedin
|
México

25 ago

Linkedin

México

Company DescriptionLinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.

Job DescriptionAt LinkedIn, our approach to adaptable work is cantered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid and will be based in Mexico City, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
We are seeking a Manager, Customer Success to lead our Hispanic LATAM Customer Success team.



This team plays a critical role in ensuring our customers achieve meaningful outcomes with LinkedIn’s Talent solutions.
As a leader, you will be responsible for building, developing, and inspiring a high-performing team of Customer Success Managers (CSMs), while driving customer adoption, engagement, satisfaction, and retention across your portfolio. You will serve as both a strategic leader and a hands-on partner in key customer engagements, helping navigate complex scenarios and ensuring long-term success.
You will also play a key role in shaping regional strategy, driving operational excellence, and influencing cross-functional initiatives across Sales, Product, and Operations.
Responsibilities:
Team Leadership & Talent Development
- Lead, coach, and develop a team of Customer Success Managers, fostering a high-performance and growth-oriented culture
- Attract, hire, and retain top talent, while maintaining a strong pipeline for future hirin

📌 Manager, Customer Success (México)
🏢 Linkedin
📍 México

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