Bilingual Customer Service Representative (Healthcare) Location: Remote – Mexico ⏰ Schedule: Monday to Friday (Fixed shift – 40 hours/week) Permanent Position Are you passionate about helping people and fluent in both English and Spanish? Join a dynamic healthcare organization as a Bilingual Customer Service Representative and be the voice that supports patients with their billing, insurance, and payment concerns. You’ll use multiple systems and tools to deliver top-tier service to callers in a fast-paced, high-volume environment.
Handle incoming calls related to medical billing, insurance, EOBs, and payment plans Explain billing details, coverage terms, and processes in a clear, professional manner Take on special projects and tasks as needed ✅ High school diploma or GED required (Bachelor’s degree a plus)
Minimum 2 years of customer service experience in a high-volume setting Call center experience is mandatory Comfortable using spreadsheets, databases, and word processing tools Native-level English proficiency and fluent Spanish (both spoken and written) Payroll: 16,000 MXN gross/month Direct Contractor: 20,000 MXN net/month If you’re ready to make a difference in healthcare customer service while growing your career remotely, we’d love to hear from you! Bring your bilingual skills, empathy, and attention to detail to a role where you can truly help people every day. CustomerService #BilingualJobs #HealthcareSupport #RemoteJobs #CallCenter #NowHiring #EnglishSpanish #MedicalBilling #ClientCare