POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse general team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up
About Incode
Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security.



Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make
The Technical Support Engineer (TSE) plays a critical role in ensuring the smooth operation of the platform by providing high-quality technical assistance to customers. This role focuses on diagnosing, troubleshooting, and resolving issues related to the company’s products and services, including managing production support processes to address incidents and platform outages effectively.

TSEs act as a bridge between customers and internal teams, ensuring that problems are resolved promptly while maintaining strong customer relationships. The role requires a blend of technical expertise, customer-focused communication, and the ability to perform effectively in a fast

📌 Technical Support Engineer (México)
🏢 Incode Technologies
📍 México