Work Model: On site

Location: Monterrey, NL

Req #: 2499

About the Role

The Carrier Manager is responsible for enhancing carrier visibility, compliance, and performance through data-driven strategies and best practices. The role focuses on strengthening relationships with carriers, optimizing tracking technologies, ensuring compliance with industry regulations, and driving process automation.

What the Candidate Will Do

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- Carrier Performance & Relationship Management

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- Lead carrier improvement plan processes as required.
- Interpret and publish carrier scorecards and service metrics.
- Coordinate and conduct Carriers meetings and QBR’s.
- Continuous Improvement

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- Continuous savings initiatives through market benchmark and network analysis.
- Support on carriers’ touchless execution service through MacroPoint, EDI, etc.
- Operational Support

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- Act as a primary escalation point between operations teams and carriers for issue resolution.
- Support compliance initiatives and ensure adherence to contractual and regulatory requirements

Basic Qualifications





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- College degree in International Business, Supply Chain, Industrial Engineer or related.
- Microsoft Excel-- Intermediate knowledge including but not limited to VLookup, Pivot Tables and advanced formulas.
- Effective analytical and problem-solving capabilities.
- Excellent negotiation, communication, and relationship management skills.
- Proficient Spanish and English written and verbal.

Preferred Qualifications

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- Simultaneous management of multiple tasks.
- Ability to envision and implement new concepts/strategies.
- Ability to communicate and work with different internal teams and external customers at all levels.
- Ability to understand market trends.

About Uber Freight

Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutio

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