Job ID: 207101
Required Travel :Minimal
Managerial - No
Location: :Mexico-Guadalajara (AM)
Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Integral Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections,



we enable them to live meaningful lives while making a difference in the world.

In one sentence The Application Support Specialist delivers L2 operational support for telecom applications—primarily SON (Self-Organizing Network) modules—within a RAN-focused environment.
You will handle incident resolution, RCA, performance tuning, release support, and automation using Python and Linux, collaborating with L1/L3 teams, developers, vendors, and network operations to ensure resilient, SLA-compliant services.
What will your job look like?
- Provide engineering expertise to fix, modify and engineer software solutions and configurations, to ensure that the product/solution performs within efficient design specifications.
- Investigate, debug and reproduce issues, provide fixes and workarounds, and verify changes to ensure continued operability of the software solution.
- Analyze production issues from the business and application/code perspecti

📌 Application Support Specialist (México)
🏢 Amdocs
📍 México