Location: Hybrid (Guadalajara, Jalisco)
Employment Type: Full-Time
Industry: Legal Services / Professional Services

About Us
We are a California-based personal injury law firm with a integral, fully remote workforce. Our mission is to deliver exceptional client experiences through operational excellence, data-driven decision-making, and continuous process improvement.

We are seeking a highly skilled and detail-oriented Project Manager to lead cross-functional projects, optimize legal operations, and ensure peak performance across our case management, intake, and compliance processes. The ideal candidate will bring a strong background in process improvement, data analytics, and project management, preferably with experience in Filevine, LeadDocket, and other legal technology platforms.

Key Responsibilities

Data Analysis & Reporting

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- Collect, analyze, and interpret operational data from systems including Filevine, LeadDocket, productivity tools, and performance metrics.
- Conduct in-depth analyses to detect trends, identify bottlenecks, and pinpoint areas for improvement.




- Develop, maintain, and automate dashboards and reports to track KPIs and business performance.
- Present actionable insights and recommendations to senior management.

Process Documentation, Improvement & Implementation

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- Document existing workflows and procedures in clear, standardized formats.
- Identify and prioritize high-impact process optimization opportunities.
- Collaborate with cross-functional teams to design, implement, and monitor improvements.
- Conduct training sessions to ensure smooth adoption of new processes.
- Lead regular calibration meetings to evaluate process effectiveness and make adjustments.

Compliance Monitoring

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- Develop and maintain auditing parameters to ensure compliance with policies and regulations.
- Conduct audits, identify non-compliance issues, and recommend corrective actions.
- Maintain detailed audit logs, corrective action plans, and compliance

📌 Project Manager Process Improvement (Guadalajara)
🏢 Legal Management Group
📍 Guadalajara