About Glia
Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations.
Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction.
About the Role: Glia is revolutionizing Customer Service through AI, and we're looking for AI evangelists to join our team. This role combines AI expertise with strategic consulting to help organizations successfully integrate and maximize their AI investments.
This role offers the opportunity to shape the future of AI implementation across various industries while working with cutting-edge technologies and solving complex business challenges through AI innovation. As an AI Consultant at Glia, you will have the opportunity to work with diverse clients, addressing their challenges and contributing to the success of their AI strategies. Your expertise will help shape exceptional customer experiences and foster long-lasting partnerships with Glia's clients.
What You'll Do:
- Drive customer adoption, usage, and renewal of Glia's AI features.
- Empower and enable our customers to grow their knowledge and appreciation of AI through the development and execution of training initiatives for client teams.
- Empower and enable our customers to drive adoption of Glia's AI features by their own end users.
- Implement AI products on time and on budget.
- Ensure that customers are achieving the desired business impact from Glia's AI features following implementation.
- Establish credibility with client stakeholders as an AI subject matter e
📌 AI Consultant, Mexico (México)
🏢 Glia
📍 México
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